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FAQs

Shipping & Delivery

We aim to make your shopping experience seamless! Here’s what you need to know about shipping and delivery:

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Time: Depending on your location, delivery typically takes 7-15 business days.
  • Tracking: You’ll receive a tracking number as soon as your order is shipped, so you can follow your package’s journey.
  • Worldwide Shipping: We deliver to most countries around the globe.

If you have any questions about your order, feel free to contact our customer service team. We're here to help!

Returns & Refunds

We want you to love your purchase, but if you're not completely satisfied, we're here to help!

  • Return Window: You can return most items within 30 days of receiving your order.
  • Condition: Items must be unused, in their original packaging, and in resalable condition.
  • Process: To initiate a return, please contact our customer service team with your order details. We’ll provide you with instructions on how to return your item.
  • Refunds: Once your return is received and inspected, we’ll process your refund to the original payment method within 5-7 business days.
  • Non-Refundable Items: Some items (like personalized or clearance items) may not be eligible for returns.

If you have any questions or need assistance, our team is happy to help!

Payment Options

We offer a variety of secure payment methods to ensure a smooth and convenient shopping experience:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
  • PayPal: For added security, you can choose to pay through PayPal.
  • Apple Pay & Google Pay: Quick and easy payments using your mobile device.
  • Bank Transfer: We also accept bank transfers for larger purchases. Contact us for details.

All payments are processed securely using encryption technology to protect your information. If you have any questions or need assistance with payment, feel free to reach out to our customer service team!

Contact Us

We’d love to hear from you! Whether you have a question, need assistance, or just want to say hello, our team is here to help.

We aim to respond to all inquiries within 1-2 business days. Your satisfaction is our priority!